Privacy Policy

Last updated: June 29, 2026

HotHead Tech (“HotHead Tech,” “we,” “us,” or “our”) is a family-owned managed IT services company serving small and mid-sized businesses across North Jersey and New York City. This Privacy Policy describes how we collect, use, share, and protect personal information when you visit our website at hotheadtech.com (the “Site”), submit our contact form, or otherwise interact with us.

Information We Collect

We collect information in the following ways:

Information you provide to us. When you fill out the contact or quote-request form on our Site, you may provide your name, email address, phone number, company name, and any message or details you choose to include. You may also provide similar information when you call us, email us, or engage us for services.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect certain technical information through cookies and similar technologies, such as your IP address, browser type, device information, pages viewed, referring URLs, and the dates and times of your visits. This helps us understand how the Site is used and improve it.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes, assessments, and support;
• Deliver, maintain, and improve our IT services and the Site;
• Communicate with you about your requests, our services, and relevant updates;
• Analyze Site usage and traffic to improve performance and content;
• Protect the security and integrity of our Site and systems; and
• Comply with our legal obligations and enforce our agreements.

We do not sell your personal information.

How We Share Your Information

We share personal information only as needed to operate our business:

Service providers. Our website contact form is processed by HubSpot, Inc., which stores and manages the submissions on our behalf so we can follow up with you. We may also use analytics and hosting providers that process information under our instructions. These providers are permitted to use your information only to provide services to us.

Legal and safety. We may disclose information if required by law, subpoena, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Analytics

We use cookies and similar technologies to keep the Site functioning properly and to understand how visitors use it. Cookies are small text files stored on your device. You can usually control or delete cookies through your browser settings; however, disabling cookies may affect how some parts of the Site work. Our form processor and analytics providers may also set cookies in accordance with their own privacy practices.

Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy — for example, to respond to your inquiry, provide services, and maintain business records — and for as long as required to meet our legal, accounting, and tax obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

How We Protect Your Information

As an IT and security company, we take data protection seriously. We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, and alteration. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on where you live, you may have the right to request access to the personal information we hold about you, ask us to correct or delete it, or opt out of certain marketing communications. You can opt out of our marketing emails at any time by following the unsubscribe link in those messages or by contacting us directly. To make a request, please use the contact details below. We will respond consistently with applicable law.

Children’s Privacy

Our Site and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

HotHead Tech
20 Valley St, Ste 340
South Orange, NJ 07079
Phone: 877.414.0035