One number, every device
Desk phone, laptop softphone, and a mobile app all ring together — reachable wherever your team is.
Services
VoIP Services
Crystal-clear, feature-rich business phones — at the office, at home, or on the go.
On a call · 02:14
HT
Main lineExt. 100 · forwarded to mobile
MuteHoldTransfer
The platform
One phone system, everywhere you work
Smart auto-attendant
Greet callers with a professional menu and route them to the right person or department automatically.
Voicemail to email
Missed calls arrive in the inbox as an audio file and a transcript, so nothing slips through the cracks.
Stays up in an outage
If the internet drops, calls fail over to mobile or a backup number — you never miss business.
Call routing
What happens when someone calls you
Incoming call
Auto-attendant
Desk phone
Mobile app
Voicemail → email
Why switch
Legacy phone lines vs HotHead VoIP
Traditional lines
HotHead VoIP
Monthly cost
× Per-line charges add up fast
✓ Usually lower, with free long distance
Working remotely
× Tied to the desk in the office
✓ Ring anywhere, on any device
Adding a person
× A service call and new wiring
✓ Add an extension in minutes
Features
× Basic calling only
✓ Auto-attendant, recording, transcription
If a line fails
× Phones go dark
✓ Calls fail over automatically
Maintenance
× Your problem to chase down
✓ Managed and supported by us
“We cut our phone bill and our team can finally take office calls from their cells. Switching to HotHead’s VoIP was a no-brainer.”
Distribution · NYC
Questions
VoIP Services FAQs
Will we keep our existing phone numbers?
Yes. We port your current numbers to the new system on a coordinated schedule with no interruption to your calls.
What happens to phone service if our internet goes down?
Calls automatically fail over to mobile apps or a backup destination you choose, so you stay reachable even during an outage.
Do we need to buy all new phones?
Not always. Many existing IP phones can be reused, and your team can also make and take calls from a computer or the mobile app with no desk phone at all.
Is call quality as good as a traditional line?
With a properly configured network, yes — often better. We assess your internet and prioritize voice traffic so calls stay crystal clear.
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Tell us what you're dealing with. We'll review your setup and show you exactly how we can help — no pressure, no jargon.